One great solution to this problem is to use your local distribution network to perform the regular maintenance on your Okuma equipment. With a staff of over 350 factory trained and certified service techs, we can take the burden of performing this maintenance off your plate and ensure that your CNC machine is operating in peak condition. Contact your local distributor to get a quote on performing preventive maintenance, and talk about including part program back up as part of this service.
Okuma America and distributors are committed to keeping the customer’s machine tools up and running like they were designed to do. We understand the investment put forth and are genuinely dedicated to help maximize production uptime, maintain productivity, and maintain a capable process that creates maximum quality. This program helps ensure the mechanical, electrical, lubrication, air flow, and coolant systems will continue to operate in like new condition.
When you buy an Okuma, you’re buying a high-performance machine tool. To us, customer care is all about ensuring that we maintain that high performance for each and every one of our customers, no matter what it takes. With the help of our distribution network, we offer comprehensive service programs, new and repaired parts, application and machine option engineering, and extensive training opportunities, ultimately providing support for every possible customer service scenario.
This dedication to customer care is just another way we follow through on our mission of passionately pursuing a customer for life.
Preventive maintenance is a scheduled action strategy that is controllable and measurable. Having a PM program in place is the best way to protect valuable CNC machine assets, and serves to maintain performance levels and prevent unknown disasters, not respond to them. Flexibility, cost containment, increased life span, and generally better CNC machine performance are benefits realized through preventive maintenance.